At our hotel, we write history by honouring the past and shaping the future at the same time. We have the values of hospitality firmly in mind and our aim is to offer our guests unforgettable experiences that they will remember for a long time. At the same time, we are always looking for new ways to delight our guests and exceed their expectations.
In our role as hosts, we express our passion for our profession and our enjoyment of people on a daily basis. We behave in an exemplary manner by approaching our tasks with dedication and enthusiasm, thereby advancing our common goals.
We practise appreciation every day: towards each other as a team, towards our guests and our employer, but also towards the resources and materials we use. Through our respectful and conscious behaviour, we put our appreciation into practice and thus promote our shared commitment to sustainable action.
Our dealings within the team, as well as with partners, guests and other stakeholders in our environment, are characterised by fair play and sustainability. We treat other people the way we would like to be treated ourselves. We live an open feedback culture and always communicate honestly and objectively.
We think and act in a resource-orientated way and use a solution-oriented approach to generate progress in a common direction. We are open to new ideas and see challenges as opportunities.
We exceed the expectations of our guests thanks to the highest quality, individuality and attention to detail.
Thanks to our openness and cordiality, we are regarded as extremely likeable and thus create positive and memorable experiences.
Lucerne and the Hotel Schweizerhof Luzern are promoted and sold as a top international destination.
Innovations are actively sought and promoted at the Hotel Schweizerhof Luzern.
As a festival hotel, we organise and support various events and organisations in the region.
The concerns of our employees are taken seriously.
Hotel Schweizerhof Luzern employees are characterised by their personal commitment, passion and enjoyment of their work.
We always treat our competitors, suppliers, co-operation partners and the city of Lucerne as fair and correct partners and are known for this.
